Butler Services

Let us assist you in customising your holiday experience

  • Amenities

    The following amenities are available on request for your convenience and use during your stay:

    • Iron & ironing Board
    • Dental or Shaving kit
    • International Newspapers (payable)
  • Babysitting

    Babysitting can be arranged subject to availability and 24 hours’ advance notice.

  • Hotel Transfers

    Our fleet of private hotel vehicles and drivers are available for hire at your convenience, subject to pre-booking.

  • Clothing Donation

    We are collecting gently-used clothes for those in need.

    Your donation can make a difference in someone's life


    Please bring your donation to our Guest Service team or simply leave it in your villa for collection.

  • Late Check Out

    Our customary check out time is at 12.00 noon. 

    • Should you wish to avail of your villa for a late check-out, please contact our Guest 
    • Service team to confirm charges and availability.
    • Service must be pre-arranged and is subject to availability.
  • Laundry

    Please place your laundry and dry cleaning in the laundry bag provided in your villa, together with the completed form and contact Guest Services or your Butler for collection.

    • Kindly allow 24 hours delay for delivery.  
    • Should you require same day service, please advise and request collection before 10.00 am in the morning.
  • Green Choice

    Help us save energy & water, exchange your villa cleaning service and receive a complimentary Pavilions Twist, our refreshing Arak cocktail infused with lemongrass, ginger, and honey. 


    Please feel free to contact the Butler Team directly to confirm your participation, or simply submit your request using the "Butler Service" button above.

  • Shop In-Resort Decor

    Some of our in-resort handcrafted decorations and housewares are available for purchase. Click the following link for more details.